Privacy Policy
Last updated: February 9, 2026
1. Introduction
Welcome to Roomii ("we," "our," or "us"). Roomii is a platform for creating professional 3D video backgrounds and AI-powered image-to-3D model generation. Our services allow users to create, customize, and export 3D content for videos and other creative projects.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully. By using Roomii, you consent to the data practices described in this policy.
2. Information We Collect
Account Data
When you create an account through OAuth providers (Google or GitHub), we collect:
- Email address
- Name (as provided by OAuth provider)
- Profile avatar/picture URL
Payment Data
When you subscribe to a paid plan, our payment processor Stripe collects and stores:
- Stripe customer ID (linked to your account)
- Subscription information (plan type, status, billing cycle)
- Payment method details (stored securely by Stripe, not us)
Usage Data
We automatically collect:
- Export history and settings
- Template and customization preferences
- IP address
- Browser type and version
- Device information
User Content
When you use our service, we may process:
- Exported video files (processed locally in your browser)
- Uploaded images for AI 3D model generation (when available)
- Generated 3D models and assets
Note: Video exports are rendered entirely in your browser. For AI features, uploaded images are sent to our processing servers and are not permanently stored after processing.
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our service
- Process your video exports and 3D model generations
- Manage your account and subscription
- Process payments and billing
- Send transactional emails (account verification, subscription updates)
- Respond to your inquiries and support requests
- Improve and optimize our service
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Third-Party Services
We use the following third-party services to operate Roomii:
Supabase
Authentication and database services. Supabase stores your account information and usage data.Supabase Privacy Policy
Stripe
Payment processing. Stripe handles all payment data securely and is PCI-DSS compliant.Stripe Privacy Policy
Vercel
Website hosting and deployment. Vercel hosts our application and may collect standard web server logs.Vercel Privacy Policy
Google & GitHub (OAuth)
Authentication providers. When you sign in with Google or GitHub, we receive limited profile information as authorized by you.Google Privacy Policy | GitHub Privacy Policy
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services.
- Account data: Retained until account deletion
- Generated content: Retained until account deletion or manual deletion
- Uploaded images: Temporarily processed, not permanently stored
- Usage logs: Retained for 90 days for operational purposes
- Payment records: Retained as required by law (typically 7 years)
7. Data Deletion
You can request deletion of your account and associated data at any time. Upon account deletion:
- Your account data will be immediately deleted
- Your generated content will be permanently removed
- Your usage history will be deleted
- Any active subscriptions will be cancelled
To delete your account, please contact us at support@roomii.me or use the account deletion option in your account settings.
8. GDPR Rights (EU Users)
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at support@roomii.me.
9. CCPA Rights (California)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about what personal data we collect, use, and disclose
- Right to Delete: Request deletion of your personal data
- Right to Opt-Out: Opt-out of the sale of your personal data (we do not sell personal data)
- Right to Non-Discrimination: Not be discriminated against for exercising your rights
We do not sell personal information. To exercise your CCPA rights, contact us at support@roomii.me.
10. Children's Privacy
Roomii is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@roomii.me. We will take steps to delete such information from our systems.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date at the top of this page
- Sending an email notification for material changes (if you have an account)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@roomii.me